Can We Really Fix Dysfunctional Teams?

Organizations waste vast amounts of time, effort and money each year by failing to recognize or correct dysfunctional teams.

A PricewaterhouseCoopers study of 200 global companies across various sectors―involving more than 10,000 projects―found less than 3% successfully completed their plans. Similar research reveals 60%–70% project failure rates. In the United States alone, IT project failures cause estimated losses of up to $150 billion per year.

Dysfunctional teams cannot be blamed for all business failures, but they play a major role in unsuccessful projects and missed goals. In his acclaimed bestseller, organizational consultant Patrick Lencioni identifies The Five Dysfunctions of a Team:

  1. Absence of trust
  2. Fear of conflict
  3. Lack of commitment
  4. No accountability
  5. Lack of attention to results

Leaders must address these dysfunctions if their teams are to have any chance of success.

“The true measure of a team is that it accomplishes the results that it sets out to achieve. …It requires levels of courage and discipline―and emotional energy―that even the most driven executives don’t always possess.” ~ Patrick Lencioni, (Jossey-Bass, 2002)

This article explores the five signs of dysfunctional teams and offers strategies to fix teams and prevent dysfunction.

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The complete article includes these important concepts:

  • The five dysfunctions of a team
    1. Absence of trust
    2. Fear of conflict
    3. Lack of commitment
    4. No accountability
    5. Lack of attention to results
  • Four strategies to rebuild trust

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