Managing for Peak Performance: 5 Key Steps

Most managers want their people to achieve excellence at work. We really can’t ask for more. In fact, peak performance can be defined as a combination of:

Manage for Peak PerformanceHow can managers bring out the best in their people?

To achieve peak performance, each person must find the right job, tasks and conditions that match his or her strengths. Facilitating the right fit therefore becomes one of a manager’s most crucial responsibilities. While every employee has the potential to deliver peak performance, it’s up to the manager to find ways to make it happen.

It’s easy to spot peak performance when it happens. It’s what psychologist Mihaly Csikszentmihalyi describes in his book Flow: The Psychology of Optimal Experience (Harper Perennial Modern Classics, 2008). Employees who work at optimum levels experience a state of “flow,” typically losing themselves in a project, meeting or discussion. They may lose track of time or where they are.

Each of us has relished such moments, but it’s hard to purposely replicate “flow” experiences. Many managers struggle to find the right words to rekindle motivation in people who have lost their enthusiasm.
Dr. Edward M. Hallowell, author of Shine: Using Brain Science to Get the Best from Your People (Harvard Business Press, 2011) has researched behavior and performance to define a Cycle of Excellence that leads to optimal performance.

This article examines new research into five critical steps managers can apply to maximize employees’ peak performance.
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The complete 2,000 word article includes these important concepts:

  • Two Sides of the Disengagement Coin
  • Using Brain Science to Bring Out the Best
    • Step 1: Select
    • Step 2: Connect
    • Step 3: Play
    • Step 4: Grapple and Grow
    • Step 5: Shine
  • Maintaining Excellence in Uncertain Times

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