Are leaders born or made? One could argue for either position.

The real issue is that all leaders can improve. Whether you’re a seasoned executive or a high-potential team member, you can boost your performance in five crucial leadership areas.

More than half a million business books deal with leadership acumen, but studying the most respected experts’ ideas reveals a consensus on the foremost roles required for effectiveness. (photo courtesy renjith krishnan/FreeDigitalPhotos.net)

In The Leadership Code, Dave Ulrich, Norm Smallwood and Kate Sweetman have synthesized current thinking on leadership and developed a framework that blends idealism with realism. They’ve distilled leadership into five core rules, regardless of one’s industry or business environment:

Having a framework for the most essential leadership skills will help you avoid quick fixes and business-book fads. While the scope of leadership may seem overwhelming, five golden rules provide much-needed focus. It’s easy to get lost if you pursue the wrong priorities.

This article summarizes the five essential rules for leadership effectiveness and provides a framework that covers the entire leadership landscape, so that you can focus on the best ways to develop your talent.
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• Five Golden Rules
• Rule 1: Shape the future
• Rule 2: Make things happen
• Rule 3: Engage today’s talent
• Rule 4: Build the next generation
• Rule 5: Invest in yourself
• A Review of Leadership Theories
• Understanding the Five Roles
• Personal Proficiency

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Baby Boomers are lingering in the workplace. Economic uncertainty has caused many to remain on the job.

The younger Gen X and Gen Y are growing impatient to ascend to leadership responsibilities, and new graduates are knocking at HR’s door in record numbers.

Until we see the inevitable changing of the guard over the next decade, the workplace will be inhabited by a multigenerational stew. Learning how to work, live and play together is crucial.

Baby Boomers occupy most positions of power and responsibility on organizational charts. Most of today’s corporate management practices still reflect the systems and values of their predecessors, the veterans.

Gen Xers and Millennials aren’t interested in “the way things have always been done.” Rather, they’re single-mindedly focused on what it takes to reach their perceived career destination.

This group shuns past definitions of success: climbing the company ladder and earning the rewards that come with greater responsibility. The company ladder, in their view, is irrelevant.

This article summarizes the four main ways generations differ at work, a must-read at any age.
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• Who Are the Generations?
• How Are They Different?
• Clash Point #1: How We View Work
• Clash Point #2: Communications
• Clash Point #3: Meetings
• Clash Point #4: Learning
• Issues You Can’t Ignore

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The word “boss” conjures up memories of the good, the bad and the ugly ones we’ve endured throughout our careers.

Bosses shape how people experience work: joy versus despair, enthusiasm versus complaints, good health versus stress.

Most bosses want to be good at what they do, yet many lack the essential mindsets that precede positive actions and behaviors.

As a boss who strives to do great work, you must adjust your thinking. The beliefs and assumptions you hold about yourself, your work and your people will determine your actions, according to Stanford University management professor Robert I. Sutton, PhD, author of Good Boss, Bad Boss: How to Be the Best…and Learn from the Worst (Business Plus, 2010).

“The best bosses embrace five beliefs that are stepping stones to effective action,” he writes.

This article examines five critical mindsets that lead to becoming a better boss.
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• Killer Bosses
• 5 Mindsets of a Great Boss
• Mindset #1: Goldilocks Management
• Mindset #2: True Grit
• Mindset #3: Small Wins Count
• Mindset #4: Avoid Power Traps
• Mindset #5: Provide a Human Shield
• The Questions to Ask Yourself

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Some executives  are uncomfortable using power or office politics, viewing them as the dark side of workplace behavior. They believe morale and commitment erode when politics dominate the environment.

But research clearly shows that being politically savvy and building a power base pay off.

Sources of Influence

There are three sources of influence in an organization: positional, relational and personal:

1. Positional power: Your title and job status confer some level of formal authority.
2. Relationships: Informal power stems from the relationships and alliances you form with others. If you do a favor for someone, the law of reciprocity impacts your relationship.
3. Personal: Some people generate influence based on their knowledge, expertise, technical competencies and ability to articulate ideas or a vision that others will follow. Your communication skills, charisma and trustworthiness help determine your personal power.

Open to Influence

Executives and managers who are open to peers’ and subordinates’ input garner greater respect than those who resist others’ influence. An openness to influence demonstrates trust and respect, which become reciprocal and contagious.

You can offer goods and services to a potential ally in exchange for cooperation: technical assistance, information, lease of space or equipment, a plum assignment and the like. Understanding what others want or value is crucial.

Avoiding Power

Jeffrey Pfeffer, a professor of organizational behavior at Stanford University’s Graduate School of Business and author of Power: Why Some People Have It—And Others Don’t, cites three barriers that cause executives to shy away from using power to extend their influence.

This article examines three ways people avoid power, why power is so important to success, persuasion tactics, and practical steps for leveraging office politics in an ethical manner.

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• Sources of Power
• Open to Influence
• Currencies of Exchange
• Power without Authority
• Avoiding Power
• Fair Play?
• Persuasion
• Office Politics

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Power, Politics, and Persuasion
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The No. 1 reason why most Americans leave their jobs is the feeling they’re not appreciated.

In fact, 65% of people surveyed said they received no recognition for good work in a previous year, according to Tom Rath and Donald O. Clifton, authors of How Full Is Your Bucket? Positive Strategies for Work and Life (2004).

According to newer Gallup research, what employees want most — along with competitive pay — is quality management. When they feel unappreciated and disapprove of their managers, they leave or stop trying.

Almost 25% of U.S. employees would fire their bosses if given the chance, and about 50% of actively disengaged workers would follow suit.

Because of current economic realities, people may not be leaving their jobs. Instead, they join the growing ranks of the disengaged and “missing in action.” It rests upon managers to learn better ways of interacting with the people on whom they depend.

Based on a great deal of previous research, positive managers practice these three leadership behaviors:

1. Use a strengths-based approach
2. Provide frequent recognition and encouragement
3. Maintain a positive perspective when difficulties arise

Past studies have shown these practices have a direct effect on employee engagement, and each is an observable and testable behavior.

None of these characteristics are innate, but all can be learned. Very few executives intuitively know:

1. How to work with people’s strengths
2. How to automatically give frequent credit where due
3. How to respond with your best game face when the going gets rough

This article examines the bottom line results of a positive, strengths-based approach to improving performance.

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• 3 Steps to Positive Leadership
• A Strengths-Based Approach
• Focus on What Works
• The Problem-Seeking Mindset
• The Brain Power of Negativity
• When Things Go Wrong
• Positive Results

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To effect change, you must do something differently.

It starts with you. Do it right, and you’ll enjoy a snowball effect that helps your team, direct reports and even family members implement change.

While many books have covered organizational change, business school professors Chip and Dan Heath cover the patterns all successful change efforts have in common in Switch: How to Change Things When Change Is Hard (2010).

The Heaths avoid looking at the history of failed changes. Instead, they share stories of spectacular changes that worked because execution built upon prior achievements.

In researching significant social, educational, governmental, marital and organizational changes, what are the patterns that emerge that anyone can apply in real-world business situations?

In many ways, the first small steps you take to change your behavior are the most important. Once you initiate change, it seems to feed on itself.

Perhaps the famous Stephen Covey maxim, “Begin with the end in mind,” needs to be revised: Start with the beginning and the end in mind.

Here’s how to get started and unleash the snowball effect.

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•    First Steps
•    The Snowball Effect
•    The Problem with Problems
•    Follow Your Bright Spots
•    Start with the Beginning in Mind
•    Unleash the Snowball Effect

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Snowball Effect – Start Change Now

Today, rapid changes in technology, the economy and the way business is conducted call for robust leadership. To paraphrase Dickens, it is the best of times and the worst of times.

In the quest for leaders who can “save” us, we turn to strong charismatic CEOs, in spite of the inherent risks of narcissistic personalities.

For the most part, executives from the 1950s through the 1980s kept low profiles. When they did make comments, they were carefully edited by corporate PR and legal departments.

Today’s CEOs, however, emulate superstars like Bill Gates, Andy Grove, Steve Jobs and Jack Welch. They hire their own publicists, write books, give interviews and actively promote their personal philosophies. They strive to become shapers of their unique brands of leadership style.

We are all somewhat narcissistic, or self-centered. If we lacked this tendency, we couldn’t survive or assert our needs. “Healthy narcissism” allows us to lead a company and its people to greatness.

But as narcissists become increasingly self-assured, they act more spontaneously. They feel free of constraints, and ideas flow. They believe they’re invincible, which further feeds into feelings of grandiosity.

Of all personality types, narcissists run the greatest risk of isolating themselves, especially during moments of success.

While narcissistic leaders can be visionaries who enthusiastically engage their followers, there’s a dark side worthy of examination.

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Narcissists and Times of Crisis
Narcissism Defined
Strengths of the Narcissistic Leader
The Dark Side of the Narcissistic Personality
Lack of Empathy
Street Smarts
Avoiding Narcissism’s Traps
Narcissists Leading the Future
Dealing With a Narcissist Boss

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